Frequently Asked Questions
Premium Templates
- How does online ordering work?
- How long does it take for me to download my order?
- So if I buy a template from you, I can get it instantly?
- How can I pay?
- I didn't receive an email with download links from you. What should I do?
- I lost all of my templates. How can I download them again?
- I'm having trouble ordering from your site. What can I do?
Free Templates
FREE TEMPLATES
Free Templates Licence
Free website templates at this website are licensed under a Creative Commons Attribution 2.5 License (unless stated otherwise on the actual template).
You are free:
- to Share − to copy, distribute, display, and perform the work
- to Remix − to make derivative works
Under the following conditions:
- Attribution. You must attribute the work in the manner specified by the author or licensor.
- For any reuse or distribution, you must make clear to others the license terms of this work.
- Any of these conditions can be waived if you get permission from the copyright holder.
Attribution:
- You must include the provided credit links to Solucija in the page footer.
Contact us if you would like to remove the credit link.
Premium Templates
Premium Templates showcased on Solucija are provided by 4Templates.com.
How does online ordering work?
Ordering from our website is easy! Simply click on the Add to cart button to add the template you are viewing to your cart, or click on the Purchase button to instantly purchase the template.
How long does it take for me to download my order?
Download links to your templates are sent to you by email as soon as you pay. It generally takes no more than 5 minutes for you to receive the email.
So if I buy a template from you, I can get it instantly?
Yes, download access is instant. After completing your purchase you'll be sent an email containing download links to your templates, as well as your customer account details. Simply click on the links in the email to download your templates, or just log in to your customer account. There are no annoying waiting periods or calls to to verify purchases.
How can I pay?
We accept PayPal, Visa, Mastercard, American Express, and Google Checkout. We also accept checks (US only), cashiers checks (US only), money orders, and Western Union by mail, as well as credit card orders via Fax.
I didn't receive an email with download links from you. What should I do?
If you have an account with us already from a previous order, log in to your customer account and click on "View Orders". This page will let you to see all orders under your account and will also let you download the templates you purchased.
If this is your first order, check your email account's spam folder (if you have one). Some spam filters are oversensitive and may accidentily label the email receipt as spam. If your spam filter deleted the email automatically, adjust your filter's settings and contact us to have your receipt resent to you.
If you paid with Google Checkout there may be a delay processing your order while your payment is being reviewed by Google. This usually only takes a few minutes but in some circumstances it may take longer. You can view the status of your payment in real time by logging in to your Google Checkout account. Once your payment has been successfully reviewd by Google your order will be completed and sent to you automatically.
If you still cannot receive your email receipt, please contact us immediately. Be sure to include an alternate email address.
I lost all of my templates. How can I download them again?
Log in to your customer account and request a download extension for one of your previous orders. Once the extension has gone through, you can download the templates from that order.
I'm having trouble ordering from your site. What can I do?
Please contact us and let us know. We will look into the issue and arrange an alternative way for you to order.