What is the return policy on eBay?

I am a somewhat new seller on ebay. I recently sold an item thAt I put up for auction on October 18, 2013. The buyer paid on the 21st and she received her item on the 26th of ...show more

I recently sold a pair of shoes for my friend off of eBay. She emailed me back saying that she didn't know they had platforms, but in the picture you can clearly see platforms.... Even my husband (who knows nothing about fashion, and has never seen the...

As a new eBay seller, I need a return policy. What's a sensible one? I'm trying to sell a number of items. A potential buyer just asked me what my return policy is, and the answer is - I don't know. I would like my items to sell and generally don't mind...

Okay well a negligent buyer who "supposedly" had his son go onto his account a buy a game from me asked if he could cancel his bid i said no. and he sent me a messaging saying that once he got it he would return it due to my 7 day return policy...

hi,i want to return an item back but its been 16 days now,item has 14 days retun policy on it,can i return the item back even 16 days been passed ?ty

Say for example, you bought an item on Ebay. And it says "the buyer has 7 days to return the item (the buyer pays shipping fees). The item will be refunded." Does the amount of days it takes to ship include amount of days before it can be returned...

i bought season tickets on ebay. the seller is offering me a full refund but is saying they wont be able to refund me until they get a refund from the ticket broker they bought it from. i didnt use paypal.i bought with company check. id like my refund...

this buyer bought shoes off of me, shes complaing because it didn't' arrive 2-3 days from the day sent. and if she doesn't get it soon she wants a refund i already sent it out and from now it's not my authority. this can't be my fault how should i reply...

I want it to sound more 'friendly' vs 'professional', does this sound ok? What would make it sound better?? Does it make it sound as if my product is faulty/not what the person will want because I emphasize so much on the returns policy? When you read...