Why doesn't Google or YouTube offer live customer service?

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Why doesn't Google or YouTube offer live customer service?

Google is worth billions and "doesn't offer live customer support at this time." I don't have time to go through a 10 step customer support "solution" via email, etc. WTF! They finagled me into taking a survey that ended up requiring that I give over all my information to third parties. Now they have some new information from me and they don't uphold their end of the bargain unless I give my information to be sold. I want to talk to a human being, not type up an electronic story...

Answer:

I'm not sure why and if YouTube doesn't offer live support.  But, for Google as a whole, I know I was...

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Matthew Hurewitz at Quora Mark as irrelevant Undo

Other solutions

An odesk contractor appears to have added a script to my site.  I want to be fair, is there any way this is a mistake?

He was modifying an existing site.  The site he created caused several words on my page to appear hyperlinked and when you moused over a little advertising window appeared.  My site did NOT do this before.  I commented out a script that was not on the...

Answer:

data.htm is an entry point and run.js contains the actual code to add underlined ads as well as what...

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Deep Joy Majumdar at Quora Mark as irrelevant Undo

Whats the worst that can happen? Ebay problem?

So I sold this guy on eBay a disc for pretty high price. I had proof that it worked. (Made a video of it functioning and put it on Youtube and attached it to my eBay auction.) I posted that I WOULD NOT ACCEPT RETURNS as I knew for a fact that this item...

Answer:

I don't see anything mentioned about using paypal, but I assume the transaction was paid using paypal...

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John Q at Yahoo! Answers Mark as irrelevant Undo

Does anyone offer a "YouTube Video Still Frames Capture as a Service" API?

I know I can get YouTube's own thumbnail, but the service I'm hoping to find would work something like this: 1. I do an API call, with a YouTube URL/ID or direct YouTube video URL as the input. 2. The service captures a few stills from different points...

Answer:

This question is answered here: Possible to capture still frames from a Youtube video? in short (1)...

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Steven Schkolne at Quora Mark as irrelevant Undo

Would (1) showing a YouTube (YouTube User FAQs) Video inside of a live or recorded webinar presentation or (2) within a Prezi (product) (see prezi.com) violate YouTube's Terms of Service?

It would seem to me that doing this would skew traffic #s that youtube relies on for its advertisers and other partners. With regard to Prezi, the share links are not visible once the youtube video is embedded in the Prezi.

Answer:

Don't know if you got an answer to this, but please let us know - we're curious, too! :)

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Angelie Agarwal at Quora Mark as irrelevant Undo

What will happen if I hit on a woman who is at work on a live customer service chat site?

For an example, websites you order from and businesses such as a live customer service chat for questions on an order like at overstock, let’s say I had a work related question and I was talking with a woman who was a customer service representative...

Answer:

I would say it would be completely ineffective.

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Bill D at Yahoo! Answers Mark as irrelevant Undo

What will happen if I hit on a woman who is at work on a live customer service chat site?

For an example, websites you order from and businesses such as a live customer service chat for questions on an order like at overstock, let’s say I had a work related question and I was talking with a woman who was a customer service representative...

Answer:

I have a friend who does that for a living, they are instructed to try to continue the sale and give...

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Bob B at Yahoo! Answers Mark as irrelevant Undo

How do I contact Google and Yahoo! customer service by Email?

I have problems/issues with Google and Yahoo products/services but I cannot find any email address to voice my problems. Can you please tell me how to contact Google and Yahoo customer service by email. Thanks.

Answer:

later tired

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ddocean at Amazon Askville Mark as irrelevant Undo

If your website and youtube videos get enough traffic do you get better adsense customer service?

I have a youtube video that has broken no copyright laws and I had advertisements on the video for a year and then youtube removed the ads. I have explained to youtube that the video had only public domain content and they put ads back on the video but...

Answer:

You must have received an e-mail from YouTube explaining their action. You claim to have no copyright...

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Steven at Yahoo! Answers Mark as irrelevant Undo

Do you believe that you must offer a 24/7 customer support service in a small (software) company?

I'm probably going to challenge an assumption here. From my experience, I can tell you that you don't necessarily have to offer live support (I've went over why this is so on my blog: http://sansmagi.cc/what-types-of...). There are lots of other ways...

Answer:

I've been doing customer support for over 20 years now.  Started as a help desk phone jockey, worked...

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Dave Rodenbaugh at Quora Mark as irrelevant Undo

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